We want you to always love shopping with For Mae Collective. We are here to help if you're not entirely happy with your purchase.
We do not offer exchanges but a 12 month store credit and you can repurchase your item of choice. We are happy to offer a 12 month store credit under the following conditions:
Shipping charges on returns
Shipping charges on your first initial order are not refundable. This means that if you got free standard shipping for your initial order, the shipping costs will be deducted accordingly from your refund/store credit.
Return postage costs are at the customer’s expense. In the case of faulty items, return costs will be bourne by For Mae.
What to do:
We strongly recommend that you use a shipping method that provides you with a tracking number as we cannot be held responsible for damaged or lost return packages.
We are fully committed to complying with the Consumer Guarantees as legislated by Australia Consumer Law and accept returns on any faulty or items that have been described wrongly within a reasonable timeframe.
We will email you as soon as the return has been received to us and update the status of the return accordingly. For Mae Collective is not responsible for customs duties for returns of international orders. If there is a charge it will be deducted from the final refund.
Every item is inspected before it is shipped, but in the unlikely event of a manufacturer fault or is incorrect to the one you purchased, please contact us immediately and we will issue a full refund or exchange your item once it has been returned.
We know it can be difficult to purchase clothing online and it’s hard to guess your size especially when your body has changed so much. We are here to help and endeavour to provide the measurements of the clothing item to ensure the perfect fit. Our clothing have been designed to cater for postpartum bodies (more room for a Mum tum and breastfeeding boobs!) The following table can be used as a guide.
Children size chart
Still unsure? Each product page has a “SIZE & FIT” section with measurements of each item in their different sizes.
Still unsure? We’d love to help you out so DM us on Insta, PM us on Facebook or send us a message.