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Coronavirus (COVID-19) Update

To our lovely tribe

For Mae Collective recognises the important role in slowing the spread of COVID-19. We would like to reassure you that the health and safety of our customers and team members are our utmost priority. We care about what we do to keep everyone safe.

Our store will remain open for now and we are still dispatching items daily.

With legislation changing quickly, we will be using this page and all forms of communication (social media and email) to inform any changes to our businesses.  

Discover the steps we are taking to keep our community safe

  1. No signature will be required. 
    Australia Post will no longer require a signature on delivery.
    This enables them to drop this off at a safe spot at your address to reduce contact with our customers.
  2. Please note that there might be delivery delays. However, we will be dispatching items as quickly as possible.
  3. The checking of our return PO Box will be reduced to twice a week to lessen the contact of our team members with the public.
    If you have sent an item to be returned, please contact us if you have not heard from us after a week.
  4. We will be extending our returns to 60 days on all purchases for a limited time.
If there is anything you'd like to see more or less of, please reach out via our contact page or send us a message on Facebook Messenger or Instagram.
We are committed to supporting all our customers through this time.
 
Please stay safe and take care. 
Thank you for your continued support.
xx

 

This page will be updated regularly - last updated 28 March 2020.